Shipping FAQs

Folder for adding Shipping FAQs articles

When does my first box ship?
Your box will ship around the 4th of the month, as long as you purchase before the 28th of the previous month. For example, if you purchase a subscripti...
Sat, 20 Feb, 2021 at 12:07 PM
Do you ship internationally?
IndieStitch ships to Canada for $15 flat rate shipping. USPS will transfer your package to Canada Post after going through customs.  Orders have an est...
Sat, 20 Feb, 2021 at 1:41 PM
How do I change my shipping address?
To update your address please log into your IndieStitch account here: www.indiestitch.com/login..  (If your address is not updated by the time your bill...
Sat, 20 Feb, 2021 at 1:16 PM
Will you let me know when my IndieStitch has shipped?
Yes! We will send you an email confirming shipment and providing a link to the tracking information. If you do not receive an email before the 6th of th...
Sat, 20 Feb, 2021 at 1:13 PM
My IndieStitch arrived damaged. What happens now?
Oh no! Inevitably this will occur. We are unable to guarantee everyone who handles our boxes from us to you will be as careful as we were in putting it toge...
Sat, 20 Feb, 2021 at 1:19 PM
What should I do if I have a problem with delivery?
We ship IndieStitch between the 1st and 4th of each month via USPS Priority Mail. Shipments usually arrive between 2 and 5 business days. During times of in...
Sat, 20 Feb, 2021 at 1:38 PM
How much is shipping?
We offer a flat rate of $5 shipping on all US orders and $15 shipping for all Canadian orders.  If you are located in one of the 5 US territories: Ameri...
Sat, 20 Feb, 2021 at 1:48 PM