IndieStitch
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Knowledge base
General
FAQ
8
What is IndieStitch?
I'm new to sewing, is this for me?
Do you have all-inclusive sizing?
How does IndieStitch define All-Inclusive Sizing?
Can I skip a month?
View all 8
Customizing IndieStitch
4
I'm worried I won't like the pattern or fabric.
How do I pick my fabric?
How do I access the video tutorials?
Where can I find IndieStitch's Private Facebook Group?
IndieStitch's Membership Hub
1
How do I log into my IndieStitch Membership Hub?
Gifts
Gifts
4
How do I purchase a gift voucher?
How do I redeem a gift voucher?
Can I send a box of IndieStitch as a gift?
Why does it ask for my credit card information when redeeming a gift card?
Updating your Subscription
Your account
6
How do I change my account information?
What if I need to skip a month or put my subscription on hold?
What is your cancellation policy?
What if I need to cancel and I'm signed up for an annual or 6 month plan.
How to I upgrade my plan to an Annual or 6 Month Plan?
View all 6
Billing
Billing FAQ
7
When will I be billed?
Why did my subscription renew?
How do I update my billing information?
How much is a box of IndieStitch?
Why are subscriptions different prices if they are all billed monthly?
View all 7
Shipping
Shipping FAQs
8
When does my first box ship?
Do you ship internationally?
How do I change my shipping address?
Will you let me know when my IndieStitch has shipped?
My IndieStitch arrived damaged. What happens now?
View all 8
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