How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is IndieStitch?
I'm new to sewing, is this for me?
Do you have all-inclusive sizing?
How does IndieStitch define All-Inclusive Sizing?
Can I skip a month?
View all 8
I'm worried I won't like the pattern or fabric.
How do I pick my fabric?
How do I access the video tutorials?
Where can I find IndieStitch's Private Facebook Group?
IndieStitch's Membership Hub
How do I log into my IndieStitch Membership Hub?
How do I purchase a gift card/voucher?
How do I redeem a gift voucher?
Can I send an IndieStitch Kit as a gift?
Can I gift a subscription?
Updating your Subscription
How do I change my account information?
What if I need to skip a month or put my subscription on hold?
What is your cancellation policy?
What if I need to cancel and I'm signed up for an annual or 6 month plan.
How to I upgrade my plan to an Annual or 6 Month Plan?
View all 6
When will I be billed?
Why did my subscription renew?
How do I update my billing information?
How much is a box of IndieStitch?
Why are subscriptions different prices if they are all billed monthly?
View all 7
When does my first box ship?
Do you ship internationally?
How do I change my shipping address?
Will you let me know when my IndieStitch has shipped?
My IndieStitch arrived damaged. What happens now?
View all 8
Help Desk Software
by Freshdesk Support Desk